Management by the Guidelines - 5th Ed.
Management by Guidelines represents the motivating, aggressive and revolutionary side of Total Quality Management (TQM) in the Japanese style. It is a competition-oriented GQT subsystem and encompasses not only the improvement of existing products and processes but mainly innovation, represented by new technologies. Human knowledge is its fuel, and it is here that top management will realize the need for a new human resources policy for the third millennium.
TECHNICAL DATA
Languages: Portuguese, English and Spanish
Edition: 5th
Year: 2013
Pages: 270
Format: 17 x 24 cm
ISBN: 978-85-98254-59-3To download figures and tables, click here.
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